Question 1

Is our chapter's data isolated from other chapters?

Accepted Answer

Yes. Every chapter gets its own isolated database schema - your roster, dues records, and recruitment data are walled off from every other chapter on the platform. Officer access is further scoped by role-based permissions.

Question 2

How do you handle TCPA and A2P 10DLC SMS compliance?

Accepted Answer

Compliance is built in. Every PNM opt-in is double opt-in with a timestamped consent receipt. We enforce CTIA STOP/HELP/START keyword handling and a quiet-hours gate. A2P 10DLC brand registration is handled at the platform level.

Question 3

What does it cost to process dues and donations?

Accepted Answer

Four options: Monthly ($50/mo, first month free), Yearly ($800/year, save $200), Dues-Share ($0/mo, share a small percentage of dues collected), or Custom. Card processing runs on Stripe at its standard rate with no platform markup.

Question 4

How does the white-label branding actually work?

Accepted Answer

You drop in your letters, colors, and crest from the admin panel and the entire platform re-skins to your chapter in seconds - every page, email, member portal, and your own custom subdomain. No rebuild or developer required.

Question 5

How long does onboarding and migration take?

Accepted Answer

You are live in minutes, not months. Create your account, claim a subdomain, brand it, and start collecting PNMs and dues the same day - no install, no design agency, no setup fee.

Question 6

Can we cancel anytime, and do we keep our data?

Accepted Answer

Yes to both. There are no contracts and no cancellation fees. Your data is always yours - export your roster, PNMs, and dues records to CSV whenever you want, including on the way out.

Question 7

Is Greekstack for fraternities or sororities?

Accepted Answer

Both. The platform is built for any Greek-letter organization - fraternities and sororities alike, across IFC, Panhellenic, and NPHC councils.

Question 8

Do I have to pay anything to start?

Accepted Answer

No. Your first month is completely free on the Monthly plan. Paid plans require setting up a card at signup, but you will not be charged today and can cancel at any time. The Dues-Share plan requires no card to start.

Greekstack App

Welcome back.

Greekstack App

Welcome back.